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Quality Standards

Our Quality Policy

The Surmotech team is committed to meeting our customers' quality requirements. We will achieve this goal through exceptional employees, customer satisfaction and operational excellence.

Quality Management System

Since securing lasting relationships with our clients is our primary goal, Surmotech has a Quality Management System in place and follows strict policies, processes and procedures. From quoting and development to final inspection, every product must meet rigorous criteria prior to shipment. At Surmotech, we're continuously striving to surpass the goals we have set for ourselves as well as the expectations of our customers.

  • We obtained our ISO 9002:1994 certification in September 1999 and, in January 2012, recertified our Quality Management System to meet the requirements of ISO 9001:2000.
  • The ESD control program at Surmotech complies with all the mandatory requirements of the ANSI/ESD S20.20 standard.
  • We're actively involved with IPC and are compliant with Restriction of Hazardous Substances (RoHS) legislation. We have specialized equipment exclusively for RoHS products - and offer a suite of services to assist our clients in becoming lead-free compliant.
  • We proactively look for ways to secure inventory. Our KANBAN system and distributor support programs further ensure inventory will always be available. We also have bonding programs in place.

Additional Quality Standards Include:

StandardDescription
ANSI/ESD S20.20Protection of Electrical and Electronic Part, Assemblies and Equipment
IPC-1066Markings, Symbols and Labels for Identification of Lead-Free and Other Reportable Materials in Lead-Free Assemblies, Components and Devices
IPC-1720Assembly Qualification Profile
IPC-1751Generic Requirements for Declaration Process Management
IPC-1752Materials Declaration Management
IPC-2221AGeneric Standard on Printed Board Design
IPC-4101ASpecification for Base Materials for Rigid and Multi-Layer Printed Boards
IPC-6011Generic Performance Specification for Printed Boards
IPC-6012AQualification and Performance Specification for Rigid Printed Boards
IPC-7095ADesign and Assembly Process Implementation for BGAs
IPC-7351AGeneric Requirements for Surface Mount Design and Land Pattern Standard
IPC-7526Stencil and Misprinted Board Cleaning Handbook
IPC-7711A/7721ARework of Electronic Assemblies; Repair and Modification of Print Boards and Electronic Assemblies
IPC-9151APrinted Board Process Capability, Quality and Relative Reliability Benchmark Test Standard and Database
IPC-9191General Guidelines for Implementation of Statistical Process Control (SPC)
IPC-9261In-Process DPMO and Estimated Yield for PWAs
IPC-9850Surface Mount Placement Equipment Characterization
IPC-A-600GAcceptability of Printed Boards
IPC-A-610DAcceptability of Electronic Assemblies
IPC-A-620ARequirements and Acceptance for Cable and Wire Harness Assemblies
IPC-CM-770EGuidelines for Printed Board Component Mounting
IPC-HDBK-830Guidelines for Design, Selection and Application of Conformal Coatings
IPC-S-816SMT Process Guideline and Checklist
IPC-SA-61Post Solder Semiaqueous Cleaning Handbook
IPC-SM-782Surface Mount Design and Land Pattern Standard
IPC-T-50GTerms and Definitions for Interconnecting and Packaging Electronic Circuits
IPC-TM-650, 2.4.22Test Method Manual, Bow and Twist (Percentage)
JESD97Marking, Symbols and Labels for Identification of (Pb) Lead Free Assemblies, Components and Devices
J-STD-001DRequirements for Soldered Electrical and Electronic Assemblies
J-STD-002BSolderability Tests for Component Leads, Terminations, Lugs, Terminals and Wires
J-STD-003ASolderability Test for Printed Boards
J-STD-004ARequirements for Soldering Fluxes
J-STD-005Requirements for Soldering Pastes
J-STD-006BRequirements for Electronics Grade Solder Alloys and Fluxed and Non-Fluxed Solid Solders for Electronic Soldering Applications
J-STD-020CMoisture/Reflow Sensitivity Classification for Nonhermetic Solid State Surface Mount Devices
J-STD-033AHandling, Packaging, Shipping and Use of Moisture/Reflow Sensitive Surface Mount Devices
MIL-STD-130KIdentification Marking of U.S. Military Property
MIL-STD-1686CElectrostatic Discharge Control Program for Protection of Electrical and Electronic Parts, Assemblies and Equipment
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